We sell van conversion components and camping equipment to customers in Lithuania and other EU countries. Product descriptions, images, and prices are provided as accurately as possible. Minor variations may occur.

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​We reserve the right to update product specifications, availability, or prices without prior notice.

• Orders can be placed via our website.
   

• All prices are listed in Euros (€).
   

• Currently, we are not VAT-registered. Therefore, no VAT is added to the prices shown. Once our VAT registration is active, this policy and pricing will be updated accordingly.
   

• We accept secure payments via Paysera, which supports credit cards and debit cards.
   

• We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud.

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You will receive an order confirmation by email after placing your order. If you do not receive it, please contact us.

• We ship to Lithuania and other EU countries.
   

• Delivery times depend on your location and product availability.
   

• Shipping costs will be calculated at checkout.
   

• Delays caused by third-party couriers are outside our control, but we aim to resolve any issues promptly.

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You will receive a tracking number when your order ships. Please notify us within 48 hours of delivery if there are any issues.

• You have the right to return most items within 14 days of delivery, in accordance with the EU Consumer Rights Directive.
   

• Items must be unused, in original packaging, and in resalable condition.
   

• Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
   

• Refunds will be processed within 14 days of receiving the returned item.
   

• Return address and instructions will be provided upon request or when initiating a return​

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For full details, please refer to our Returns & Refunds Policy.

All products are covered by the manufacturer’s warranty where applicable. If you believe a product is faulty, please contact us at info@vanlifecrafters.com with a description and photos of the issue. You can also view our Warranty and Liability Policy.

Invoices are issued upon request and reflect the business’s current VAT registration status. Please contact us via email to request a copy of your invoice.

We are not liable for indirect damages, loss of income, or loss of use of products, except as required under Lithuanian or EU consumer protection laws.

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Our maximum liability is limited to the value of the item purchased unless otherwise required by law.

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We are not responsible for misuse, improper installation, or third-party modifications.

All content on our website (images, text, logos, etc.) is owned by us or used with permission and may not be used without prior written consent.

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You may share our content on social media only with proper credit and a link back to our website.

We respect your privacy and handle your data in accordance with the General Data Protection Regulation (GDPR). 

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For full details on how we collect, use, and protect your information, please read our Privacy Policy.

These Terms are governed by the laws of the Republic of Lithuania. Any disputes shall be settled in Lithuanian courts unless otherwise required by EU law.

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If you are an EU consumer, you may also use the EU’s Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of the website implies acceptance of the updated terms.

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Continued use of the website after updates implies acceptance of the new terms.

Business Name: MB Vanlife Crafters
Company Code: 307136671
Registered Address: Vilnius, Girulių g. 20, LT-12123
Email: info@vanlifecrafters.com
Website: vanlifecrafters.com