STORE POLICY
CUSTOMER CARE
At Vanlife Crafters, we are committed to providing our customers with excellent service and a seamless shopping experience. Our customer care team is here to assist you with any questions or concerns you may have before, during, or after your purchase.
Whether you need help with product selection, tracking your order, or managing a return, we are just a message away.
We pride ourselves on ensuring that every customer has a positive and satisfying experience with us. If you need assistance, please feel free to reach out to our team at info@vanlifecrafters.com or contact us through the form on our website. We will respond as quickly as possible and ensure your concerns are resolved promptly.
PRIVACY & SAFETY
Your privacy and security are very important to us. We are committed to protecting the personal information you provide when making a purchase on our website. We take all necessary measures to ensure your data is stored securely and used only for the purposes of fulfilling your orders, processing payments, and improving your shopping experience.
We handle your personal data in strict compliance with the General Data Protection Regulation (GDPR), and we take every step to ensure that your privacy is respected. For full details on how we collect, store, and process your personal information, please refer to our full Privacy Policy, which you can review on our website. Rest assured, we will never share or sell your personal information to third parties without your consent.
PAYMENT METHODS
We offer secure payment methods to ensure that your online shopping experience is as convenient and safe as possible. Currently, we accept payments through Paysera, which supports a variety of payment options including:
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Credit cards
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Debit cards
All transactions are processed securely, and we do not store any payment details on our servers. Once your order is confirmed, you will receive a payment receipt via email for your records. For any issues or questions regarding payment processing, please do not hesitate to contact us at info@vanlifecrafters.com. We are here to assist you every step of the way.